This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context.
Individuals in these roles generally work under direct supervision.
Click here to express an interest in this qualification.
The Certificate II in Business consists of 12 units: 1 compulsory core units and 11 elective units.
Contribute to health and safety of self and others
Deliver a service to customers
Process and maintain workplace information
Contribute to workplace innovation
Communicate in the workplace
Produce simple work documents
Create and use spreadsheets
Organise and complete daily work activities
Work effectively with others
Use business technology
Organise personal work priorities and development
Organise workplace information