This qualification covers workers who provide support for the effective functioning of health services, requiring discretion and judgement. These functions are carried out under supervision. These workers may also provide a team leadership, workplace training or leading hand function. Health Support Services do not involve direct care assistance tasks such as assisting other staff with care of clients.
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See the employability skills website for this qualification.
The Certificate III in Health Support Services consists of 15 units: 4 compulsory core units and 11 elective units.
BSBFLM303C
Contribute to effective workplace relationships
HLTHIR301B
Communicate and work effectively in health
HLTIN301C
Comply with infection control policies and procedures
HLTOHS200B
Participate in OHS processes
PRMCL13B
Clean window coverings
PRMCL16B
Wash furniture and fittings
PRMCL22B
Organise and monitor cleaning operations
HLTFS207C
Follow basic food safety practices
HLTFS309C
Oversee day-to-day implementation of food safety in the workplace
HLTHIR403C
Work effectively with culturally diverse clients and co-workers
CHCCS411B
Work effectively in the community sector
CHCORG303B
Participate effectively in the work environment
BSBFLM312C
Contribute to team effectiveness
BSBINN301A
Promote innovation in a team environment
CHCCS401B
Facilitate responsible behaviour
CHCAC318A
Work effectively with older people
NB: 12 electives are offered but only 11 must be completed.